Comprehensive Patient Support Services

Helping patients receive and remain on critical therapies.

PLATFORM

Powered by PharmaCord
Lynk technology

PharmaCord Lynk

PEOPLE

Guided by a caring team

PharmaCord Specialists

PHARMACY

Delivered by our non-
commercial pharmacy

PharmaCord Scripts

Our patient support services operate behind the scenes to make the patient-facing journey simple and reassuring.

Innovative drug manufacturers rely on us to deliver the proactive, point-of-care services and insights necessary for successful therapy programs.

INCREASE

Awareness

Deliver clear messages to the right people at the right time. 


  • Support program branding and development, including program enrollment and referral forms and patient and prescriber websites
  • Deliver Disease State Awareness education, prior to FDA approval and launch
  • Give program teams everything they need to know about the drug and the disease it treats
  • Offer clear messages at the time of prescribing
  • Equip physicians with the information they need about dosage, affordability programs, and more

Improve

Access

Overcome barriers to therapy to get patients medications quickly.  


  • Accelerate prior authorizations electronically
  • Verify benefits quickly
  • Dispense medications to patients quickly while we sort-out insurance, cost, and other issues behind the scenes
  • Automate appeals and letters of medical necessity
  • Enroll patients easily

Improve

Affordability

Make specialty medications affordable for patients.


  • Lower out-of-pocket costs
  • Help patients navigate insurance
  • Give physicians tools to easily facilitate medical necessity
  • Provide transportation and lodging assistance
  • Run Patient Assistance Programs
  • Deliver voucher, bridge, and other programs
View our pharmacy services

Improve

Adherence

Help patients to use their therapies correctly and remain on them.


  • Provide nursing services and in-home training and education so patients fully understand and feel comfortable with their therapy
  • Deliver clinical education via phone, Zoom calls, and digital tools
  • Give patients clear instructions for taking their therapy
  • Deliver reminders for refills and cost savings
  • Proactively reach out to patients via text, email, or phone to intervene when necessary
  • Run automated marketing campaigns

Robust

Analytics

Generate insights easily.


  • Identify and predict barriers to therapy
  • Use data to deliver better services
  • Get real-time views of patient status
  • Create detailed reports on program metrics
Learn about PharmaCord Lynk technology

Questions?

Wondering what it takes to run a successful patient program?

Schedule a Demo