Patient Connect

A 24/7/365 resource for patients
Let’s Connect

Designed to give patients a constant point of contact for Rx refills

Asking general questions about a prescribed medication and wondering when a medication will arrive—it can be a tedious process for patients. But that changes with Patient Connect. Patients can now have answers in just a few clicks using our patient portal. 

Let’s Connect
  • Establishes a 24/7/365 resource for patients
  • Gives patients the option to refill prescriptions online instead of by phone 
  • Delivers answers for a range of topics

Features

A portal providing patients with ease of access to services

  • Set appointment/lab reminders
  • Upload documents
  • Provide consent
  • Request refills

  

Communicate in real-time with program case managers

  • Exchange messages with program case managers or benefit specialists
  • Download educational materials and review treatment FAQs

Questions?

Interested in how this technology could fit into your program?

Let’s Connect

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Insights

Insights

Unearth stories through data.

  • Converts data into insights, providing the foresight for manufacturers to improve decision making  
  • High integrity data can be broken down into specific areas of the patient’s journey  
  • Biopharma manufacturers can look up trends and insights about their customers, at any time 
  • Personalized and interactive dashboards and reports
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Field Team Portal

A real-time, bi-directional communication tool to drive action.

  • Easily track the status of program enrollments 
  • View real-time data from all partners 
  • Track progress and take action 
  • Get actionable case-level information with PHI details, with appropriate consent and authorization
  • Review and add case notes and documents 
  • Get alerts
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Sales Team Portal

Stay on top of issues, volumes, referrals, and patient statuses.

  • View non-PHI, real-time data on patient therapy statuses 
  • View HCP volumes by sales target class 
  • Resolve office issues quickly 
  • Pre-plan office visits 
  • Stay on top of program enrollments 
  • Track alerts by program case managers
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Provider Connect

Streamline tasks and communications for physicians.

  • Seamless electronic enrollment and coverage check 
  • Secure messaging 
  • Program enrollment dashboard with patient status and details 
  • View and add case notes and documents 
  • Information about affordability programs, product information, and more
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Rx Approve

Create letters of necessity and appeals.

  • A seamless, interactive tool for prescribers and staff to generate thorough, well-structured letters to insurance companies 
  • Choose from pre-written and customizable elements 
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Patient Consent Platform

Store and manage patients’ marketing and communication consents.

  • Easily check patients’ preferred communications   
  • Enables support teams to move forward more swiftly
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