Designed to help patients easily update their communication preferences
Our Patient Consent Platform is a simple way for patients to update their contact information and opt-in for marketing and communication messages.
- Store and manage patients’ consented communication selections
- Easily check patients’ preferred communications
- Enables support teams to move forward more swiftly
Features
A single source of truth for communication preferences
Our sophisticated system reconciles patient preferences across integrated services and service providers, ensuring the integrity and accuracy of information—every time a change is made.
Designed to look and feel like the website of a biopharma manufacturer
Patients maintain control over their preferences, and have an easy, seamless experience with their medication brand.
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Insights
Unearth stories through data.
- Converts data into insights, providing the foresight for manufacturers to improve decision making
- High integrity data can be broken down into specific areas of the patient’s journey
- Biopharma manufacturers can look up trends and insights about their customers, at any time
- Personalized and interactive dashboards and reports
Field Team Portal
A real-time, bi-directional communication tool to drive action.
- Easily track the status of program enrollments
- View real-time data from all partners
- Track progress and take action
- Get actionable case-level information with PHI details, with appropriate consent and authorization
- Review and add case notes and documents
- Get alerts
Sales Team Portal
Stay on top of issues, volumes, referrals, and patient statuses.
- View non-PHI, real-time data on patient therapy statuses
- View HCP volumes by sales target class
- Resolve office issues quickly
- Pre-plan office visits
- Stay on top of program enrollments
- Track alerts by program case managers
Patient Connect
Check prescription status, request refills, and chat with support specialists.
- Patients can request refills, set appointment/lab reminders, chat with program case managers and benefit specialists
- Provide consent for communication pieces
- Upload documents
Provider Connect
Streamline tasks and communications for physicians.
- Seamless electronic enrollment and coverage check
- Secure messaging
- Program enrollment dashboard with patient status and details
- View and add case notes and documents
- Information about affordability programs, product information, and more
Rx Approve
Create letters of medical necessity and appeals.
- A seamless, interactive tool for prescribers and staff to generate thorough, well-structured letters to insurance companies
- Choose from pre-written and customizable elements