Our patient support services operate behind the scenes to make the patient-facing journey simple and reassuring.
Innovative drug manufacturers rely on us to deliver the proactive, point-of-care services and insights necessary for successful therapy programs.
INCREASE
Awareness
Deliver clear messages to the right people at the right time.
- Support program branding and development, including program enrollment and referral forms and patient and prescriber websites
- Deliver Disease State Awareness education, prior to FDA approval and launch
- Give program teams everything they need to know about the drug and the disease it treats
- Offer clear messages at the time of prescribing
- Equip physicians with the information they need about dosage, affordability programs, and more
Improve
Access
Overcome barriers to therapy to get patients medications quickly.
- Accelerate prior authorizations electronically
- Verify benefits quickly
- Dispense medications to patients quickly while we sort-out insurance, cost, and other issues behind the scenes
- Automate appeals and letters of medical necessity
- Enroll patients easily
Improve
Affordability
Make specialty medications affordable for patients.
- Lower out-of-pocket costs
- Help patients navigate insurance
- Give physicians tools to easily facilitate medical necessity
- Provide transportation and lodging assistance
- Run Patient Assistance Programs
- Deliver voucher, bridge, and other programs
Improve
Adherence
Help patients to use their therapies correctly and remain on them.
- Provide nursing services and in-home training and education so patients fully understand and feel comfortable with their therapy
- Deliver clinical education via phone, Zoom calls, and digital tools
- Give patients clear instructions for taking their therapy
- Deliver reminders for refills and cost savings
- Proactively reach out to patients via text, email, or phone to intervene when necessary
- Run automated marketing campaigns
Robust
Analytics
Generate insights easily.
- Identify and predict barriers to therapy
- Use data to deliver better services
- Get real-time views of patient status
- Create detailed reports on program metrics
PharmaCord is now
Formed through the merger of PharmaCord and Mercalis, Valeris is the leading provider of market access and customized solutions at scale for the life sciences industry.
