EVP, Chief Operating Officer
Mr. Hileman is a senior operating executive with success in delivering results and driving operational excellence in the pharmaceutical industry. Prior experience includes business development, strategic execution and operational improvements in both startups and Fortune 500 companies. He is currently, serving as EVP, Chief Operating Officer with PharmaCord where he is responsible for the company’s operations, business development and clinical functions with a focus on solutions supporting specialty products and chronic complex disease states.
Prior to PharmaCord he was a Named Executive Officer for Omnicare, a Fortune 500 healthcare services company, reporting directly to the CEO. In his tenure at Omnicare he was a core member of the team that led the reshaping and increasing of revenue and EBITDA growth resulting in the strategic sale of the company to CVS Health for $12.5 billion in 2015. He held several leadership roles including operational accountability for the Specialty Care Group, Long Term Care pharmacy operations and the company’s Commercial Operations.
As the Senior Vice President of Commercial Operations, he provided direction for the clinical services, trade relations and strategic sourcing functions. Mr. Hileman focused on driving key initiatives such including the implementation of strategies to enhance the effectiveness of these groups. He was instrumental in the negotiation, execution and implementation of Omnicare’s expanded sourcing agreement with its wholesaler. Additionally, he was accountable for the negotiations of the company’s third party payor contracts.
While holding accountability for the Long-Term Care Group’s operations he was responsible for the operational element of Omnicare’s national footprint of long-term care pharmacies and management of the account management team. Mr. Hileman implemented organizational changes and streamlined company’s operations which led to a three year CAGR of 7.6% increase of operating income per script, reduced payroll by $73M and achieved a 97.6% controllable client retention rate. He installed a metric driven, quality focused operational model intent on achieving operational excellence.
Mr. Hileman provided operational leadership in the formation of the Specialty Care Group. Created an integrated business operational platform resulting in the growth of the business unit from $800MM to over $2.2B in a 3-year period. Before this position he was a founding executive of RxCrossroads, a leading commercialization services company.
With a variety of managerial roles throughout a 30-year period within the healthcare services industry, his broad operations and business development experience span retail, institutional and specialty pharmacy, wholesale distribution and third-party logistics. He has been featured in numerous trade publications and served as a guest speaker about commercialization services at a variety of conferences over the years.
Mr. Hileman is a registered pharmacist and earned a Bachelor of Science in pharmacy and Bachelor of Science in business administration from Ohio Northern University.