Career Listings

PharmaCord is always looking for talented and energetic people to join our winning team. If you are interested in working in a fast-paced, client service-oriented environment, please contact our Human Resource team or select an opportunity from the current listings and submit your resume.

To contact HR, click here

Manager, CAPS Center Operations

The Manager, CAPS Center Operations is responsible for providing daily operations management and oversight for assigned client programs and/or any subset of a program. The position is directly accountable for ensuring all daily program operational objectives are achieved and that service level commitments are met. In addition, the Manager, CAPS Center Operations works with the Director, CAPS Center Operations and the Director, Client Solutions to ensure longer term client objectives are established and attained. The Manager is the secondary client relationship holder.

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Case Manager, CAPS Center Operations

The Case Manager, CAPS Center Operations is responsible for managing all patient referrals from intake through case closure, including but not limited to: benefits investigations, initiation and follow-up on prior authorizations, initiation and follow-up on all authorization denial appeals, procuring necessary documentation for the patient case, and determining financial assistance qualifications.

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Customer Care Specialist, CAPS Center Operations

The Customer Care Specialist, CAPS Center Operations is responsible for providing exemplary customer services to all calls received in the CAPS Center. During low call volume times, the Customer Care Specialist will also perform the Ingestion Process of documents into the PharmaCord document management system, Onbase ™.

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Human Resource Manager

The goal of the Human Resource Manager is to enable business success through talent management. Successful candidates will have excellent organizational and communication skills, be self-motivating, extremely perceptive and capable of relating to individuals at all levels within the organization. The Human Resource Manager should have a strong business acumen, values and good judgement while balancing the role of company representative and employee advocate.

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6100 Dutchmans Lane, 12th Floor Louisville, KY 40205 502-805-3400 | info@pharmacord.com