Cindy Padgett, J.D.

Ms. Padgett is responsible for the commercialization of corporate and client initiatives, from solution design to customer experience optimization. As Chief Commercial Officer, she oversees solutions development, quality operations, legal operations and business optimization and standardization.In her 20+ year career, she has designed and contracted 400+ service programs for top-performing companies in the healthcare industry.

Her distinguished career has involved leadership roles in patient services, reimbursement, legal, and compliance. Prior to joining PharmaCord, Ms. Padgett was a VP at US WorldMeds, leading the management of patient access programs, field reimbursement, government accounts and contracting. She also had a long career with RxCrossroads, an Omnicare Specialty Company, serving in many leadership roles, including General Manager.

Mr. Lee is a versatile corporate finance executive, have held senior roles within finance, strategy, investor relations and product development across a wide range of public and private companies. At PharmaCord, he is responsible for the finance, human resources and marketing functions. He has helped guide the development of these critical support functions through various stages of PharmaCord’s growth journey.

Before joining PharmaCord, Mr. Lee led the product and business development efforts for CVS Health’s long-term care business. While there, he developed many solutions, including one for payers designed to increase quality of care and lower costs for senior living residents, while positioning CVS Health for accelerated pharmacy growth. Mr. Lee transitioned to CVS Health from Omnicare, where he led strategy and investor relations amid the company’s $12.7 billion sale to CVS Health. While at Omnicare, he directed several key initiatives, including unlocking over $1.2 billion in market capitalization by adopting an “adjusted cash earnings” methodology, which better conveyed the company’s strong cash flows.  For his many contributions, he was named to the 2013 All-America Executive Team (Institutional Investor).  Mr. Lee has also held finance, operations, and investor relations roles in TriNet Group, Inc. and Signet Jewelers.

Mr. Konduru is a visionary leader at the intersection of healthcare and technology. As the Chief Information Officer at PharmaCord, Mr. Konduru brings a wealth of experience in leveraging digital innovation to drive business growth and enhance patient outcomes. At PharmaCord, he is responsible for optimizing PharmaCord’s IT infrastructure, fostering data-driven strategies and leading advancements in PharmaCord’s proprietary technology ecosystem, PharmaCord Lynk.

Prior to PharmaCord, Mr. Konduru served as the Chief Digital and Technology Officer for BrightSpring Health Services. While there, he set the overall digital and technology vision and strategy for the company, executing an innovative and creative approach to better enable business growth and success. Mr. Konduru transitioned to BrightSpring Health Services from Humana, where he held various leadership roles over a 14-year tenure, ranging from Chief Technology Officer for Healthcare Services, Chief Architect, Vice President of Technology Advancement, Vice President of Consumer Technology and Wellness Segment CIO.

An accomplished pharmaceutical leader, Mr. Brown oversees the business development and marketing teams, driving strategic initiatives to accelerate PharmaCord’s growth trajectory. As Chief Growth Officer, Mr. Brown is focused on the development and execution of targeted business development initiatives and the delivery of innovative solutions. He brings to our company 20 years of experience in maximizing commercialization, distribution, and access to pharmaceuticals.

Mr. Brown has spent his 20+ year career in the industry, leading RxCrossroads through two acquisitions, and serving in leadership at CVS Health, McKesson, and Omnicare Specialty Care Group, where he successfully delivered revenue, operational improvements and market share growth. Most recently, he served as Vice President & General Manager for McKesson’s pharmacy services. He also has more than 10 years of experience in leading the operations and business development efforts for Cardinal Health Specialty Solutions, where he helped pioneer and lead many new service offerings.

A dynamic solution developer and operations lead, Ms. Von Dohren develops business opportunities with new and existing clients, and provides executive oversight for operations of a portfolio of PharmaCord’s client programs. Through her leadership, she is responsible for growing and evolving services for more than one-third of the PharmaCord’s programs. Her dedication to improving pharmaceutical access, and 20+ years of leadership in patient services are incredibly valuable to our clients.

Over the years Ms. Von Dohren has worked with both providers and manufacturers. Most recently, she served as Director of Patient Services at CSL Behring. While there, she reshaped their domestic patient services strategy. Prior to that, she held a VP role at both RxCrossroads by McKesson and Director in several capacities at Merck. In her roles at Merck she oversaw all patient access and patient assistance programs, and served as a marketing director in the oncology franchise.

A registered pharmacist and patient services executive known for delivering results, Mr. Hileman supports PharmaCord’s operations, business development, and strategic initiatives  —focused on supporting specialty products and complex disease states. In his career, he has launched or transitioned over 50 patient support programs. Under his pharmaceutical experience and leadership, PharmaCord is developing partnerships with biopharma manufacturers to drive the commercial success of their specialty medications.

Mr. Hileman has developed strategies and operational improvements in both startups and Fortune 500 companies. As a senior executive with Omnicare he led operations within the Specialty Care Group, Long Term Care Group as well as commercial operations. Before this position, he was a founding executive of RxCrossroads, a leading commercialization services company. Throughout his 30+ career in healthcare services, he has been featured in numerous trade publications and has spoken at a variety of conferences about commercialization services.

Ms. Roberts is a seasoned operational leader, known for her work ethic and dedication to results. As a founding team member of PharmaCord, she develops strategies to enhance employee performance and plays a key role in business development and marketing efforts. Ms. Roberts leads the implementation and management of corporate best practices—so our clients receive industry leading service. She was also instrumental in developing our state-of-the-art facility in Jeffersonville, IN.

Before joining PharmaCord, Ms. Roberts served as a Client Service Associate for Merrill Lynch, and Executive Assistant to the President and CEO of Omnicare, a CVS Health company. She also spent a decade as a Territory Administrator of Blockbuster—and was one of the final four employees of the former movie rental giant.

A stalwart entrepreneur and investor, Mr. Karp brings deep experience in healthcare and successful corporate operations to PharmaCord. Mr. Karp is the current owner and operator of America Place and Kaden Companies, comprising more than one million square feet of building space and home to over 30 businesses across a variety of industries in the Kentucky and Indiana area.

Mr. Karp was CEO and owner of RxCrossroads, which was sold to Omnicare in 2005 for $240 million. His foresight and experience in the medical field was instrumental in the development of MDI’s transportation and cold-storage services, making MDI one of the country’s top frozen plasma transportation and storage companies. Mr. Karp is a decorated Army veteran.

Mr. Rollins is a seasoned technology leader with a proven track record of driving innovation and scalability in dynamic healthcare technology environments, software development and leadership. Mr. Rollins brings a wealth of experience in spearheading software development initiatives that elevate organizational capabilities. As the Vice President of Software Development, Mr. Rollins will enhance PharmaCord’s technological infrastructure to optimize the delivery of patient support services for new and existing clients.

Prior to joining PharmaCord, he served as the Vice President of Engineering at onehome, where he led the company through its regional expansion of the home health business model. Prior to onehome, he spent 13 years at Waystar (formerly ZirMed), where he progressed from a full stack developer to a director overseeing eight engineering teams.

A compassionate healthcare leader dedicated to enhancing the patient experience, Ms. Walker has held operating responsibility for five years for some of PharmaCord’s largest and most complex client programs.  As Vice President of Patient Services, Ms. Walker brings an innate focus on scaling and optimizing PharmaCord’s service offerings to new and existing clients.

Prior to PharmaCord, she held leadership positions from local Louisville businesses including Carewise Health and Anthem. Having navigated the intricacies in insurance claims, she brings a unique perspective that enables her to anticipate and address both challenges and opportunities that arise within the reimbursement sector of patient support services. Sarah holds a Bachelor of Science in Health and Human Performance. She also holds a certification from the National Commission for Health Education as a Certified Health Education Specialist.

Ms. Glenn brings 15+ years of industry experience in patient services. A dynamic healthcare leader with a passion for improving patient outcomes and experiences, Ms. Glenn brings a wealth of knowledge in patient services management and delivery. She currently leads efforts in delivering best-in-class patient support programs across a portion of PharmaCord’s client portfolio.

She has held leadership positions across five prominent biopharma companies, gaining insight into the intricacies of patient support program design and execution and spent five years in a hospital setting as a practicing nurse She is a Lean Six Sigma Black Belt and utilizes this discipline to drive continuous improvement across operations. Her commitment to excellence is evident in her past performance of efficiently managing large teams dedicated to supporting and enhancing the patient experience. She holds a Bachelor of Science in Nursing and a Master of Arts in Organizational Leadership.