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Cindy Padgett, J.D.
Chief Commercial Officer
Ms. Padgett is responsible for the commercialization of corporate and client initiatives, from solution design to customer experience optimization. As Chief Commercial Officer, she oversees solutions development, quality operations, legal operations and business optimization and standardization.In her 20+ year career, she has designed and contracted 400+ service programs for top-performing companies in the healthcare industry.
Her distinguished career has involved leadership roles in patient services, reimbursement, legal, and compliance. Prior to joining PharmaCord, Ms. Padgett was a VP at US WorldMeds, leading the management of patient access programs, field reimbursement, government accounts and contracting. She also had a long career with RxCrossroads, an Omnicare Specialty Company, serving in many leadership roles, including General Manager.
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Nitin Sahney
Founder & CEO
Driven by an unwavering passion for enhancing the patient experience, Nitin Sahney has devoted his career to orchestrating transformative shifts within healthcare companies. In his role as the Founder and CEO of PharmaCord, an epitome of rapid growth within the patient services industry, Sahney has steered the company from conceptualization to a robust workforce of over 1300 employees in an impressive span of seven years. Sahney’s visionary approach is centered on streamlining the patient experience on therapy, utilizing cutting-edge technology, fostering exceptional teams & workplace culture, and establishing a non-commercial pharmacy. PharmaCord’s extensive portfolio boasts support for over 100 products from major pharmaceutical entities, underscored by an extraordinary five-year revenue CAGR of 137%. The company’s foundation is not only robust but also meticulously laid, poised for enduring success in the years ahead and an impeccable foundation laid for long-term success.
Sahney’s prowess extends beyond the confines of PharmaCord, as he has amassed unparalleled experience collaborating with biopharmaceutical companies. His strategic acumen is exemplified through the design and execution of solutions that optimize efficiency, perpetuate operational excellence and consistently yield returns that surpass market expectations. Sahney’s distinctive ability to deliver exceptional results remains unparalleled, transcending considerations of company size, structure or vertical. In every facet of his illustrious career, he continues to redefine the standards of achievement and excellence within the healthcare industry.
Prior to the formation of PharmaCord, Sahney served as President & CEO of Omnicare, a former Fortune 500leader in the long-term care and specialty care industries. While leading this provider of complex pharmaceutical care, he accelerated its growth trajectory by identifying and pursuing several innovative strategic initiatives, which included a radically different drug sourcing strategy and a business outsourcing plan that was designed to optimize the organizational structure. As a result of these programs and a transformative plan to strengthen the company’s operations, Omnicare achieved nearly 13 percent growth in annual adjusted operating income and a 77 percent increase in operating cash flows under Sahney’s leadership. Moreover, his strategic repositioning of Omnicare generated significant value for its investors through a 49 percent total shareholder return (compared to a 9 percent return for the S&P 500) during his tenure as CEO that consummated in the $12.7 billion sale to CVS Health in August of 2015. In recognition for his significant returns while leading Omnicare, Sahney was named to the Fortune list of “The best performing rookie CEOs of the Fortune 500”.
Demonstrating an exceptional track record in propelling healthcare services companies from their conceptualization to unprecedented growth, Sahney’s transformative leadership has been a hallmark of his illustrious career. Notably as the visionary founder of RxCrossroads, he orchestrated the evolution of a start-up into one of the nation’s most rapidly ascending specialty pharmaceutical service companies that ultimately leveraged into a $240 million sale of the company in 2005, four years following its formation.
In a testament to his financial acuity, from 2008 to 2010, Sahney directed a personal healthcare investment fund, achieving returns that significantly outpaced market benchmarks. This period showcased not only his strategic foresight but also his adept management of financial portfolios in the dynamic healthcare landscape.
Sahney’s journey of turning visionary concepts into substantial corporate success stories and astute financial stewardship positions him as a transformative force in the healthcare industry, with a proven history of achieving exceptional outcomes and driving substantial returns on investment.
Professional Experience:
Founder and CEO | PharmaCord | February 2017 – Present
- Led PharmaCord to the achievement of the industry’s highest Net Promoter Score
- Grew the company from concept to 1,300+ employees in under 7 years
- 250% YOY growth as of 2023
- Orchestrated two strategic facility expansions within a span of two years, overseeing the establishment of a state-of-the-art facility for operational team members and the substantial expansion of PharmaCordScripts, non-commercial pharmacy
PharmaCord Experience and Key Achievements:
Sahney has led PharmaCord through unprecedented success, including:
- Triple Digit Revenue Growth
- Generated a five-year revenue CAGR of 137% through 2023, while consistently expanding margins to ensure profitable growth
- Explosive Employee Growth
- Led the strategic expansion of PharmaCord, growing the employee base to 1,300+ since the company’s formation in 2017, becoming a significant source of new jobs across the Kentuckiana region
- Product Portfolio Expansion
- Successfully supported 100+ specialty products across 15 therapeutic categories, demonstrating significant scale and commercial expertise
- Client Program Success
- Launched 20+ new client programs, showcasing the company’s ability to innovate and adapt to evolving market conditions & client needs
- Industry Leading Net Promotor Score
- Attained an industry-leading Net Promoter Score (NPS), solidifying PharmaCord as one of the largest and most esteemed patient services companies in the industry
- Best Place to Work Recognition
- PharmaCord has been recognized as a ‘Best Place to Work’ in the State of Kentucky, reflecting a positive & thriving work culture
Previous Leadership Triumphs
- Steered Omnicare as CEO, orchestrating its monumental $12.7 billion acquisition by CVS Health, a feat accompanied by a total shareholder return exceeding an impressive 50%
- As the visionary Founder of RxCrossroads, led the company’s operations from inception to a remarkable $240 million sale within a four-year time period
Distinguished Achievements:
- Garnered recognition as the ‘Best Performing Rookie CEO of the Fortune 500” for exceptional leadership at Omnicare, an accolade that underscores a trailblazing career
- Achieved unparalleled financial performance at PharmaCord, characterized by industry-leading revenue growth and margin
Board Memberships:
- Currently serves on the Board of Directors of EXL (NASDAQ: EXLS), a leading data analytics and digital operations and solutions company
- Recently served on the Board of Directors of Option Care Health Inc. (NASDDAQ: OPCH), the nation’s largest independent provider of home and alternate site infusion services, where he was a board member during the company’s transformational merger with Bioscrip and its transition from a privately held to a public company
Visionary Leadership:
- Sahney’s leadership is characterized by an unparalleled fusion of strategic vision and operational discipline, as evidenced by his transformative endeavors within healthcare companies and his fearless challenge of industry norms. His poised approach is not merely a reflection of the past, but a commitment to an ongoing evolution, where he stands ready to propel and lead positive change within the dynamic landscape of the healthcare sector.
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Patrick Lee
Chief Financial Officer
Mr. Lee is a versatile corporate finance executive, have held senior roles within finance, strategy, investor relations and product development across a wide range of public and private companies. At PharmaCord, he is responsible for the finance, human resources and marketing functions. He has helped guide the development of these critical support functions through various stages of PharmaCord’s growth journey.
Before joining PharmaCord, Mr. Lee led the product and business development efforts for CVS Health’s long-term care business. While there, he developed many solutions, including one for payers designed to increase quality of care and lower costs for senior living residents, while positioning CVS Health for accelerated pharmacy growth. Mr. Lee transitioned to CVS Health from Omnicare, where he led strategy and investor relations amid the company’s $12.7 billion sale to CVS Health. While at Omnicare, he directed several key initiatives, including unlocking over $1.2 billion in market capitalization by adopting an “adjusted cash earnings” methodology, which better conveyed the company’s strong cash flows. For his many contributions, he was named to the 2013 All-America Executive Team (Institutional Investor). Mr. Lee has also held finance, operations, and investor relations roles in TriNet Group, Inc. and Signet Jewelers.
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Phani Konduru
Chief Information Officer
Mr. Konduru is a visionary leader at the intersection of healthcare and technology. As the Chief Information Officer at PharmaCord, Mr. Konduru brings a wealth of experience in leveraging digital innovation to drive business growth and enhance patient outcomes. At PharmaCord, he is responsible for optimizing PharmaCord’s IT infrastructure, fostering data-driven strategies and leading advancements in PharmaCord’s proprietary technology ecosystem, PharmaCord Lynk.
Prior to PharmaCord, Mr. Konduru served as the Chief Digital and Technology Officer for BrightSpring Health Services. While there, he set the overall digital and technology vision and strategy for the company, executing an innovative and creative approach to better enable business growth and success. Mr. Konduru transitioned to BrightSpring Health Services from Humana, where he held various leadership roles over a 14-year tenure, ranging from Chief Technology Officer for Healthcare Services, Chief Architect, Vice President of Technology Advancement, Vice President of Consumer Technology and Wellness Segment CIO.
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Rob Brown
Chief Growth Officer
An accomplished pharmaceutical leader, Mr. Brown oversees the business development and marketing teams, driving strategic initiatives to accelerate PharmaCord’s growth trajectory. As Chief Growth Officer, Mr. Brown is focused on the development and execution of targeted business development initiatives and the delivery of innovative solutions. He brings to our company 20 years of experience in maximizing commercialization, distribution, and access to pharmaceuticals.
Mr. Brown has spent his 20+ year career in the industry, leading RxCrossroads through two acquisitions, and serving in leadership at CVS Health, McKesson, and Omnicare Specialty Care Group, where he successfully delivered revenue, operational improvements and market share growth. Most recently, he served as Vice President & General Manager for McKesson’s pharmacy services. He also has more than 10 years of experience in leading the operations and business development efforts for Cardinal Health Specialty Solutions, where he helped pioneer and lead many new service offerings.
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Denise Von Dohren
Senior Vice President, Patient Services
A dynamic solution developer and operations lead, Ms. Von Dohren develops business opportunities with new and existing clients, and provides executive oversight for operations of a portfolio of PharmaCord’s client programs. Through her leadership, she is responsible for growing and evolving services for more than one-third of the PharmaCord’s programs. Her dedication to improving pharmaceutical access, and 20+ years of leadership in patient services are incredibly valuable to our clients.
Over the years Ms. Von Dohren has worked with both providers and manufacturers. Most recently, she served as Director of Patient Services at CSL Behring. While there, she reshaped their domestic patient services strategy. Prior to that, she held a VP role at both RxCrossroads by McKesson and Director in several capacities at Merck. In her roles at Merck she oversaw all patient access and patient assistance programs, and served as a marketing director in the oncology franchise.
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David Hileman
Executive Vice President
A registered pharmacist and patient services executive known for delivering results, Mr. Hileman supports PharmaCord’s operations, business development, and strategic initiatives —focused on supporting specialty products and complex disease states. In his career, he has launched or transitioned over 50 patient support programs. Under his pharmaceutical experience and leadership, PharmaCord is developing partnerships with biopharma manufacturers to drive the commercial success of their specialty medications.
Mr. Hileman has developed strategies and operational improvements in both startups and Fortune 500 companies. As a senior executive with Omnicare he led operations within the Specialty Care Group, Long Term Care Group as well as commercial operations. Before this position, he was a founding executive of RxCrossroads, a leading commercialization services company. Throughout his 30+ career in healthcare services, he has been featured in numerous trade publications and has spoken at a variety of conferences about commercialization services.
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Beth Roberts
Vice President, Administration
Ms. Roberts is a seasoned operational leader, known for her work ethic and dedication to results. As a founding team member of PharmaCord, she develops strategies to enhance employee performance and plays a key role in business development and marketing efforts. Ms. Roberts leads the implementation and management of corporate best practices—so our clients receive industry leading service. She was also instrumental in developing our state-of-the-art facility in Jeffersonville, IN.
Before joining PharmaCord, Ms. Roberts served as a Client Service Associate for Merrill Lynch, and Executive Assistant to the President and CEO of Omnicare, a CVS Health company.
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Dean Dimitropoulos
Vice President Controller
As Vice President Controller, Mr. Dimitropoulos guides the fiscal direction of PharmaCord. Responsible for overseeing all aspects of financial planning, reporting and analysis, Mr. Dimitropoulos ensures the integrity of PharmaCord’s financial operations, bringing a keen eye for detail and a commitment to excellence.
Bringing over six years of expertise from the Louisville, Kentucky area, he has remained dedicated to a client-centric approach , fostered lasting partnerships while directing comprehensive audit engagements. Previously, he held the role of Assurance Manager at MCM CPAs & Advisors before joining PharmaCord.
He holds a Bachelor of Science in Accounting from Kentucky Wesleyan College.
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Aaron Seamans, CISSP
Vice President, Information Technology
As Vice President of Information Technology, Mr. Seamans is responsible for leading the Plan and Run aspects of Information Technology. Central to this role is the steadfast commitment to safeguarding sensitive patient data through rigorous data security measures. This involves implementing robust protocols and systems to secure PharmaCord’s infrastructure. Mr. Seamans is also responsible for spearheading initiatives to uphold industry-leading standards of information security, such as the ISO 27001:2013 among other standards for the industry.
Bringing over 25 years of invaluable experience in shared services across diverse industries, Mr. Seamans has demonstrated exceptional leadership across various domains. With a versatile skill set, he has excelled in pivotal roles such as application development, infrastructure design, information security and database administration, showcasing a remarkable breadth of expertise.
He holds a Bachelor of Science degree from Centre College, a Master of Business Administration from Midway University and various industry leading certifications.
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Kellen Rollins
Vice President of Software Development
Mr. Rollins is a seasoned technology leader with a proven track record of driving innovation and scalability in dynamic healthcare technology environments, software development and leadership. Mr. Rollins brings a wealth of experience in spearheading software development initiatives that elevate organizational capabilities. As the Vice President of Software Development, Mr. Rollins will enhance PharmaCord’s technological infrastructure to optimize the delivery of patient support services for new and existing clients.
Prior to joining PharmaCord, he served as the Vice President of Engineering at onehome, where he led the company through its regional expansion of the home health business model. Prior to onehome, he spent 13 years at Waystar (formerly ZirMed), where he progressed from a full stack developer to a director overseeing eight engineering teams.
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Sarah Walker
Vice President, Patient Services
A compassionate healthcare leader dedicated to enhancing the patient experience, Ms. Walker has held operating responsibility for five years for some of PharmaCord’s largest and most complex client programs. As Vice President of Patient Services, Ms. Walker brings an innate focus on scaling and optimizing PharmaCord’s service offerings to new and existing clients.
Prior to PharmaCord, she held leadership positions from local Louisville businesses including Carewise Health and Anthem. Having navigated the intricacies in insurance claims, she brings a unique perspective that enables her to anticipate and address both challenges and opportunities that arise within the reimbursement sector of patient support services. Sarah holds a Bachelor of Science in Health and Human Performance. She also holds a certification from the National Commission for Health Education as a Certified Health Education Specialist.